Revision 1.1 • Durban, South Africa
At Cracckle, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Your data is encrypted and stored safely at all times.
We never sell your personal information to third parties.
You can request access or deletion of your data anytime.
We collect information you provide directly — such as your name, email address, and payment details — as well as usage data generated while you interact with the Cracckle platform. This may include device information, IP addresses, and activity logs used to improve your experience.
How We Use Your Information
Your data is used solely to operate and improve the Cracckle platform — including account management, customer support, and personalising your AI experience. We do not use your data for advertising purposes or share it with third-party marketers.
Data Sharing
We may share data with trusted service providers (such as payment processors and cloud infrastructure partners) strictly to facilitate our services. All third parties are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
Cookies & Tracking
Cracckle uses cookies and similar technologies to maintain sessions, remember preferences, and analyse platform performance. You may disable cookies via your browser settings, though some features may be affected.
Your Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, simply contact our support team. We will respond to all requests within 10 business days in accordance with applicable data protection laws.
This policy may be updated periodically. Continued use of Cracckle after changes are published constitutes your acceptance of the revised policy. Last updated: June 2025.